Overview

• Underage teenagers are working as riders for food delivery apps like Deliveroo, Just Eat, and Uber Eats, due to a black-market trade in delivery app accounts, according to a BBC investigation.
• The Home Office has urged these companies to reform policies that allow riders to lend their accounts to others, a practice known as 'substitution'.
• A 17-year-old boy, who was working as a Deliveroo rider despite being underage, died while on the job. His family claims the company is 'unaccountable'.
• Deliveroo, Just Eat, and Uber Eats have all stated that they have high standards and robust criteria for drivers, and are working closely with the government to address these concerns.
• The Home Office has made over 380 arrests involving food delivery drivers so far this year, who do not have the right to work in the country.