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UK Tops £1 Billion Compensation for Postmasters in Horizon Scandal

Campaigners warn redress panels function like courts, with more than 3,700 claims still pending.

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A woman carries mail before posting it outside a branch of Post Office in Swindon, western England, in January 2024
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Overview

  • The government has disbursed more than £1 billion to over 7,300 former subpostmasters, settling 7,569 of 11,208 claims while 3,709 remain under review.
  • Post Office minister Gareth Thomas said speeding up payments has been a priority since the current government took office in July 2024, with complex cases now being settled faster.
  • Campaign leader Sir Alan Bates described the compensation schemes as ‘quasi-kangaroo courts’, accusing the Department for Business and Trade of altering goalposts during claims assessment.
  • Fujitsu’s European director Paul Patterson told a parliamentary committee the firm was ‘truly sorry’ for its role in prosecutions based on flawed Horizon software, calling it an ‘appalling miscarriage of justice’.
  • Between 1999 and 2015, more than 900 subpostmasters faced prosecutions driven by Horizon system errors that led to bankruptcies, imprisonments and at least four suicides before a 2019 High Court ruling attributed the shortfalls to technical faults.