Overview
- Reports say ministers have chosen a face-value cap on resales, with service fees allowed but subject to a new ceiling that is yet to be set.
- Platforms such as Viagogo and StubHub would face legal liability for non‑compliant listings, with enforcement led by the Competition and Markets Authority.
- The plan is expected to cover concert, sport, theatre and comedy tickets, extend to social media sales, and curb bulk reselling by limiting how many tickets can be flipped.
- The CMA separately opened investigations into pricing and mandatory charges at secondary platforms including StubHub and Viagogo.
- Live Nation/Ticketmaster backed the move and noted Ticketmaster already limits UK resales to face value, while StubHub and Viagogo warned a cap could drive trade to unregulated markets and cited higher fraud in countries with caps; shares in StubHub fell 14% after the reports.