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UK Supermarkets' Loyalty Prices Under Scrutiny by Watchdog

Initial findings suggest limited evidence of misleading promotions, but questions remain about pricing practices

  • The Competition and Markets Authority (CMA) has been reviewing supermarket loyalty schemes since January.
  • Preliminary analysis indicates that widespread misleading promotions are unlikely.
  • The CMA is investigating the practice of alternating between 'was/now' and loyalty prices.
  • A final report on the findings will be published in November.
  • Supermarkets must demonstrate clear value to retain customer trust, according to the British Retail Consortium.
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