UK Supermarkets' Loyalty Prices Under Scrutiny by Watchdog
Initial findings suggest limited evidence of misleading promotions, but questions remain about pricing practices
- The Competition and Markets Authority (CMA) has been reviewing supermarket loyalty schemes since January.
- Preliminary analysis indicates that widespread misleading promotions are unlikely.
- The CMA is investigating the practice of alternating between 'was/now' and loyalty prices.
- A final report on the findings will be published in November.
- Supermarkets must demonstrate clear value to retain customer trust, according to the British Retail Consortium.