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UK Retailers Reeling from Cyberattacks Disrupting Operations and Exposing Data

Marks & Spencer and Co-op face ongoing challenges with stock shortages, payment system outages, and data breaches as investigations intensify.

Overview

  • Marks & Spencer continues to suspend online orders and meal deals due to disrupted supply chains caused by a cyberattack now in its third week.
  • Co-op has restored contactless payments in all affected stores but is still grappling with delivery delays, empty shelves, and compromised member data.
  • Hackers accessed personal data of Co-op members, including names and contact details, though financial information and passwords remain secure.
  • Investigations by the National Cyber Security Centre and National Crime Agency are ongoing, with hacker groups Scattered Spider and DragonForce linked to the attacks.
  • Retailers are urging customers to stay vigilant against phishing attempts as the sector faces heightened risks from ransomware and social engineering tactics.