Overview

• Marks & Spencer remains unable to process online orders, with reports of staff working in chaotic conditions and recovery expected to take months.
• Co-op has confirmed the theft of customer data, including personal details from its membership program, and is experiencing supply shortages in stores.
• Harrods restricted internet access after detecting attempted breaches but continues to operate both in-store and online without confirmed data loss.
• The National Cyber Security Centre and National Crime Agency are investigating the attacks, which involved social engineering tactics linked to Scattered Spider.
• The UK government has issued new cybersecurity guidance and warned businesses to prioritize robust defenses against increasingly sophisticated threats.