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UK Retailers Grapple with Cyber Attacks as Co-op Diverts Supplies to Remote Areas

Hackers claim to have stolen data from 20 million Co-op members, while disrupted systems leave shelves empty and payments limited across stores.

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Overview

  • Co-op continues to prioritize deliveries to remote areas, including the Scottish Isles, to prevent communities from being cut off after a ransomware attack.
  • Hackers, allegedly from groups DragonForce and Scattered Spider, claim to have stolen personal data from 20 million Co-op members, though the company has not confirmed this figure.
  • Empty shelves, particularly for fresh produce, persist across Co-op and M&S stores, with M&S also halting online orders and meal deal promotions due to similar cyber attacks.
  • Contactless and card payments remain disrupted in some Co-op locations, with efforts underway to restore full functionality.
  • The National Cyber Security Centre highlights growing risks from 'ransomware as a service,' urging businesses to strengthen cybersecurity measures.