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UK Retail Slump Extends to 11 Months as Services Confidence Falls Again, CBI Says

Business groups urge the government to rule out new business taxes to support investment and hiring.

People shop at the new supermarket in Croydon, South London, Britain, February 1, 2025. REUTERS/Carlos Jasso/File Photo
A view of the Canary Wharf skyline, in London, Britain, October 28, 2024. REUTERS/Hollie Adams/File Photo
Britain's Chancellor of the Exchequer Rachel Reeves leaves 11 Downing Street, ahead of presenting the Spending Review to Parliament, in London, Britain, June 11, 2025. REUTERS/Jaimi Joy/File Photo
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Overview

  • CBI’s retail gauge registered -32 in August, marking an eleventh straight annual decline, with the sales outlook improving to -16 for September.
  • Average retail selling prices surged to +65, the fastest pace since November 2023, though firms expect a slower rise of +43 next month.
  • Services firms reported another drop in confidence and activity in August, capping roughly a year of pessimism and pointing to weaker profits, hiring and capital spending.
  • Companies cite higher employer taxes and a recent minimum‑wage increase as key cost pressures, with the CBI also warning that proposed worker-rights changes could add expenses.
  • The surveys, conducted July 28–Aug. 14 across 56 retailers, 98 wholesalers and 396 services firms, come as the Bank of England stays wary of sticky services inflation despite a softening labor market.