Particle.news

Download on the App Store

UK retail confidence plunges to five-year low as sales volumes fall sharply

Retailers forecast price increases in response to elevated national insurance contributions plus rising wage costs.

Shoppers walk past a NEXT retail store in London, Britain, January 2, 2025. REUTERS/Hollie Adams/File Photo
Image

Overview

  • CBI's May business sentiment indicator fell to –29%, marking the steepest decline since May 2020.
  • Retail sales volumes contracted further year-on-year, dropping to a net balance of –27% in May from –8% in April.
  • Firms cite higher national insurance contributions and rising wage costs as key factors weighing on margins.
  • Retailers plan to accelerate price hikes, reduce headcount, cut back investment in tight trading conditions.
  • Online sales continue to outperform other segments, offering a relative bright spot in a struggling sector.