Overview

• Pilot schemes in poorly performing services, including maternity, will ask patients weeks after treatment to rate their care via the NHS app
• Hospitals could forfeit up to 10% of their standard payment rates into local improvement funds if patient feedback falls below set standards
• Doctors and nurses will earn performance-based pay bonuses for reducing hospital waiting lists, with salary increases withheld for unmet targets
• The government plans to abolish all 201 NHS quangos to cut bureaucracy and streamline decision-making across the health service
• Eighty-five new 24/7 mental health emergency departments funded by £120 million will open across England to alleviate pressure on hospitals