Overview
- UK Finance reports 57% of adults were registered to use mobile wallets in 2024, with 50% using mobile contactless payments at least monthly.
- Mobile banking became the primary way to access accounts, used by 75% of adults and overtaking desktop for the first time.
- Cash accounted for 9% of payments, with 30% of adults living largely cashless; 16.9 million used cash once a month or less and 1.2 million mainly used cash.
- BNPL usage rose from 14% to 25% of adults year over year, with uptake among 55–64-year-olds more than doubling to 21%, and the FCA outlining plans for formal regulation that could include affordability checks.
- The average BNPL purchase was £114, fashion made up 46% of BNPL transactions, Klarna, Clearpay and PayPal dominated usage, and Link and Cash Access UK stressed resilience and cash-access needs.