Overview

• The app went live in public beta on June 30, offering a minimum viable product that links users to government webpages.
• Approximately 1,300 users participated in closed beta trials earlier this year to refine the app.
• Officials estimate the digital transformation could save up to £45 billion annually, with credential digitisation set to conclude by 2027.
• An AI-powered chatbot built with Anthropic’s large language model will arrive in autumn, providing quick answers to user queries.
• A gov.uk wallet for digital IDs will debut with veterans’ cards in September, followed by digital driving licences by the end of 2025.