Overview

• DESNZ issued a national warning that fraudsters are impersonating the Warm Home Discount with bogus texts and emails to steal bank details.
• Legitimate confirmation will arrive by post between mid-October and December, and people should ignore links and requests sent electronically.
• The £150 support is applied directly to energy accounts by suppliers rather than paid to individuals, so no application or bank information is required.
• Eligibility in England and Wales covers named bill payers on Housing Benefit, income‑related ESA, income‑based JSA, Income Support, Pension Credit or Universal Credit, while many in Scotland must apply via their supplier.
• The scheme has been expanded by about 2.7 million households to reach over six million this winter, with officials noting some victims have already lost money to the scam.