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UK Issues Scam Alert as £150 Warm Home Discount Letters Begin

Officials say genuine Warm Home Discount notices arrive by post, never by text or email.

Overview

  • DESNZ and the DWP warn of fake messages asking for bank details that target people expecting the Warm Home Discount.
  • The £150 support is applied automatically to electricity accounts in England and Wales, so no application or banking information is needed.
  • DWP eligibility letters are being posted from mid-October to December, with the official helpline set to appear on gov.uk when it opens in late October.
  • Eligibility requires the named bill payer to receive one of six means‑tested benefits, with the expanded scheme now covering about 6.1 million households.
  • In Scotland most households must apply via their supplier, and seven firms — Scottish Gas, British Gas, Octopus, Co‑op, So Energy, Good Energy and Utility Warehouse — have opened applications.