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UK households scramble to replace RTS meters before June 30 cutoff

Ofgem has imposed RTS-specific licence conditions to safeguard vulnerable consumers from higher bills or heating disruptions during the fast-tracked smart meter rollout

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Overview

  • Fewer than 30 days remain before the RTS signal is switched off, risking automated heating and hot water schedules or exposure to peak-time rates for unreplaced meters.
  • Energy suppliers must increase replacements from about 1,000 to 5,000 meters per day to clear roughly 392,000 RTS devices still in use across Great Britain.
  • Ofgem has demanded detailed action plans from all suppliers and introduced licence conditions aimed at protecting consumers from service disruptions and inflated bills.
  • Advice Direct Scotland reports confusion over appointment availability is leaving vulnerable and rural households particularly at risk of being left without functioning meters.
  • The carefully managed phase-out begins on June 30 and will proceed by region through September 30, with free support available via Energy Advice Scotland.