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UK Driving Test System Under Review as Backlog and Slot Resale Issues Persist

The DVSA has fast-tracked consultations to address booking challenges, bot exploitation, and theory test expiry rules, with enforcement actions already underway.

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Overview

  • The DVSA is conducting a fast-tracked review of its booking processes, with consultations set to conclude by the end of May 2025.
  • Enhanced bot protections have been deployed to prevent automated systems from hoarding test appointments unfairly.
  • Updated terms and conditions have led to enforcement actions, including 44 warnings, 120 account suspensions, and 270 business account closures for rule violations.
  • A petition exceeding 10,000 signatures has called for banning the resale of driving test slots at inflated prices and prompted a formal response from the Department for Transport.
  • Learners face additional challenges with the two-year theory test expiry rule, impacting approximately 1.6 million drivers who may need to retake the test.