Overview

• Jenny Gee and Trevor Bamford were denied boarding their £3,600 cruise to New York on April 27 due to a post-Brexit EU passport rule.
• The rule requires British passports to be under ten years old and valid for at least three months beyond the return date to travel through EU waters.
• Trevor's passport, issued in 2015, exceeded the ten-year limit by seven months, disqualifying him under the updated regulations.
• The couple, unaware of the rule despite providing passport details at booking, received no refund or compensation from the cruise operator.
• Their experience has drawn attention to gaps in traveler awareness and calls for clearer communication of passport requirements for EU travel.