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UK and Australian Regulators Move to Rein In AI Scribes in GP Consultations

Regulators now require clinicians to report suspected AI scribe errors under updated device rules aimed at protecting record accuracy and patient privacy.

Overview

  • The UK’s MHRA has updated its Yellow Card Scheme to accept reports of AI scribe inaccuracies and is urging GPs to flag suspected hallucinations or fabrications.
  • Australia’s TGA has signaled that many AI scribes meet the definition of medical devices, requiring pre-market approval and inclusion in the ARTG under a pending regulatory review.
  • Nearly one in four Australian GPs uses digital scribes and UK uptake is growing, even as formal oversight and clinical training on these tools remain limited.
  • Experts insist that patients must be informed each time AI scribes are used and review generated notes, with some clinicians deleting transcripts after consultation to protect privacy.
  • Alarm over hallucinated or erroneous entries, such as false disease flags leading to needless screenings, has prompted calls for rigorous studies on AI scribe safety, bias and long-term effectiveness.