Overview
- The government has formally adopted Sir Jon Cunliffe’s recommendations, scrapping Ofwat and merging its duties with other watchdogs into single regulators for England and Wales.
- A new legally binding water ombudsman will replace the voluntary Consumer Council for Water to give customers clearer powers to resolve complaints.
- Ministers pledged £104bn for infrastructure upgrades to halve sewage pollution in rivers, lakes and seas by 2030, with water bills projected to rise about 30% over five years.
- Nationalisation of water companies was ruled out as too costly—estimated at over £100bn—with the government opting instead for strengthened oversight of private operators.
- An autumn white paper will detail the required legislation and the phased launch of the new regulator is scheduled to conclude around 2027.