Overview
- Scores reflect drivers’ post-trip ratings of passengers, averaged over each rider’s 500 most recent journeys.
- Bristol recorded the lowest average at 4.73, with London second-lowest at 4.75, followed by Birmingham at 4.79, Leicester at 4.81 and Manchester at 4.82.
- Belfast led the rankings at 4.91, ahead of Cambridge at 4.89, with Oxford and Merseyside tied at 4.88 and Cardiff at 4.86.
- Uber advised riders on etiquette to improve ratings, and UK general manager Andrew Brem emphasized mutual respect between drivers and passengers.
- Coverage referenced Bolt data showing a 15% year-to-date rise in night-time trips versus 2024, with peak nightlife shifting to midnight and cities like Bath and Bristol logging high shares of night rides.