Overview
- Uber introduced a physical kiosk that mirrors its app experience, with a touchscreen, credit card reader, and receipt printer.
- The first unit is slated for LaGuardia Airport’s Terminal C, with additional placements at hotels, ports, and international airports planned, though installation dates were not specified.
- The company said the service targets international arrivals without a local data plan and customers who prefer an in-person booking experience.
- Uber will own and maintain the kiosks initially while evaluating partnership and venue commercial models as the program scales.
- Uber also announced two new shuttle routes between Newark Liberty International Airport and Manhattan plus a lock-screen tipping feature, framing the moves as part of a push to reach underpenetrated users ahead of major travel events such as the World Cup.