Overview
- Senior-focused accounts are now live in Argentina and Mexico within the Uber Family Profile section, offering larger icons, bigger text and fewer steps to request rides.
- Caregivers can book trips, manage payment methods and monitor senior journeys in real time through the Family Profile dashboard.
- Mexico’s version includes a dedicated 911 emergency button that connects riders directly to C5 command centers for enhanced safety.
- Uber has donated 700 free rides to older adults attending PILARES community centers, where digital literacy workshops on the new app are under way.
- The rollout extends Uber’s generational profiles strategy and addresses digital access gaps as only around 42 percent of Mexican seniors use the internet.