Overview

• The new rider verification system allows Uber drivers to see a 'Verified' badge on customer profiles, indicating additional identity checks.
• Drivers can now use their smartphone cameras to record video and audio during trips, with all recordings encrypted and stored on their devices.
• Uber's verification process includes cross-checking rider information against third-party databases and accepting government-issued IDs.
• The company has blocked about 15,000 rider accounts for using fake or inappropriate names, enhancing overall platform security.
• Drivers can now block riders who receive low ratings, building on Uber's policy of unmatching drivers with poorly rated passengers.