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Uber Hits Riders With Up to 7% Fare Hike to Cover Mexico’s Labor Reform Costs

Regulators will launch nationwide inspections after Uber shifted social security contributions onto riders under the pilot program for gig workers’ coverage

Overview

  • Mexico’s six-month pilot began July 1, requiring digital-platform drivers to enroll in IMSS and Infonavit benefit programs, with over 400,000 registrations to date.
  • Uber implemented a fare adjustment of up to 7% on July 16, labeling it “Ajuste al usuario por ley laboral” to offset social security obligations under the pilot.
  • The Labor Secretariat condemned the increase as a breach of commitments made during reform negotiations, branding it “unilateral and irresponsible.”
  • The Federal Consumer Protection Agency and the Labor Secretariat will deploy nationwide operations to ensure compliance with consumer rights and sanction unjustified price policies.
  • President Sheinbaum and the National Union of Platform Workers argued that Uber should absorb reform costs rather than transfer them to drivers and riders.