Overview

• Sealed court records obtained by The New York Times show Uber received 400,181 U.S. reports of sexual assault or misconduct from 2017 to 2022, averaging one every eight minutes.
• Uber’s public safety report tracked only its five most serious categories and counted 12,522 assaults during the same period.
• Hannah Nilles, Uber’s U.S. head of safety, says about 75% of the unaudited complaints involved non-physical behavior such as unwanted remarks or gestures.
• Internal documents reveal Uber halted a female matching pilot after the 2016 election and declined to mandate in-car cameras to protect its contractor-based model.
• After intensified scrutiny, Uber has launched trials of a female driver–passenger pairing service in three major U.S. cities.