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Uber Apologizes and Reinstates Account of Woman Named Swastika Chandra

Swastika Chandra's Uber account was reinstated after a cultural misunderstanding regarding her name, which means 'good luck' in Sanskrit.

  • Swastika Chandra, an Australian resident with Fijian roots, faced a ban from Uber due to her first name being flagged as offensive.
  • Her name, which has cultural significance and means 'good luck' in Sanskrit, was mistaken for its association with Nazi symbolism.
  • The issue, which persisted for five months, was resolved with the help of the Hindu Council of Australia and the NSW Attorney-General.
  • Uber acknowledged the cultural nuances of names and apologized for the inconvenience caused to Chandra.
  • Support from the NSW Jewish Board of Deputies highlighted the difference between innocent use of a name and the promotion of hate.
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