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UAE Launches 'Eye' AI to Automate Work-Permit Approvals

Human review applies only in exceptional cases to cut costs, improve application quality.

Overview

  • The Ministry of Human Resources and Emiratisation unveiled the 'Eye' system at Gitex Global 2025 to accelerate permit processing.
  • An AI agent now checks the authenticity and completeness of personal photos, passports and academic certificates to reduce errors.
  • Acting Assistant Undersecretary Rashid Al Saadi said the rollout will speed transactions, lower operational costs and raise submission quality.
  • The initiative aligns with the UAE drive to cut red tape, following earlier reforms that shortened visa and work-permit processing to as few as five days.
  • Work permits remain mandatory under UAE law, with 13 permit types and defined document requirements including a valid passport, entry permit, employment contract, medical results and employer company records.