Twilio Appoints New CEO, Expects Q4 Revenue to Exceed Forecast

Khozema Shipchandler takes over from Jeff Lawson amid pressure from activist investors and company-wide layoffs.

Twilio has appointed Khozema Shipchandler, previously the company's finance chief and president, as the new CEO, succeeding Jeff Lawson.
Lawson's resignation did not result from any disagreement with the company, and he will also step down from Twilio's board.
Twilio expects its fourth-quarter revenue and income to exceed its earlier forecast range.
The company is grappling with two activist investors, Anson Funds and Legion Partners, who have been pushing for significant changes at the company.
Twilio recently laid off about 5% of its total workforce in a bid to turn profitable.