Overview
- Service went live on December 1, letting passengers track misplaced or delayed checked luggage equipped with Galaxy SmartTag via SmartThings Find.
- Travelers can share a SmartThings Find tracking link with Turkish Airlines so staff can help locate and recover bags.
- Passengers may upload a photo of their luggage in the app to speed visual identification by airline officials.
- Location data leverages Bluetooth Low Energy, Ultra‑Wideband where available, and a crowdsourced network of roughly 700 million Galaxy devices.
- Both companies frame the launch as a first step toward broader SmartThings integrations, with plans to extend the approach beyond baggage and explore partnerships with other airlines.