TurboTax to Pay $141 Million Settlement For Deceiving Millions of Customers Into Paying For Tax Services That Should Have Been Free
- Intuit, the maker of TurboTax, will pay $141 million to settle charges that it tricked 4.4 million customers into paying to file their taxes when they should have received the services for free.
- The settlement covers tax filing years 2016 through 2018 and stems from an investigation sparked by a ProPublica report exposing Intuit's deceptive tactics.
- Eligible customers, who will receive payments ranging from $29 to $85, do not need to take any action to receive their checks, which will be mailed automatically starting next week.
- The settlement also requires Intuit to suspend its 'free, free, free' ad campaign and make changes to its advertising practices, though the company admitted no wrongdoing.
- Authorities said Intuit's actions limited participation in the IRS's Free File program, which provides free tax prep and filing services to 70% of taxpayers.