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TUM Takes Student Platforms Offline After Cyberattack

Attackers used the legacy myTUM portal to steal login data that allowed access to TUMonline, prompting the university to lock accounts, notify regulators, file a criminal complaint and begin a phased restoration.

Overview

  • The university says the breach began through the outdated myTUM portal earlier this week and that attackers obtained user passwords and an administrator’s credentials to reach the central TUMonline system.
  • About 60,000 current students and staff have data that may have been exposed, with names, addresses, birthdates, matriculation numbers and study information identified as at-risk while the full extent of any theft is still under investigation.
  • TUM has taken myTUM and TUMonline offline, locked affected accounts, and will allow password resets from Monday November 9 while urging everyone to enable multi-factor authentication to secure accounts.
  • The university has reported the incident to the Bavarian data protection authority and filed a criminal complaint, and it says identifying the perpetrators is considered unlikely at this stage.
  • The attack highlights a wider risk to universities that run legacy systems, and TUM warns that stolen personal details can feed phishing and social-engineering scams that will affect students and staff during the service outage.