Overview
- Flight BY49 from Cancún to London diverted to Bangor International Airport after two passengers caught smoking in the lavatory refused warnings and began fighting.
- The pilot secured the cabin and, with guidance from US air traffic control, landed the Boeing 787 Dreamliner around 9:30 p.m. EST on July 8.
- Crew duty-time limits left 267 travelers stranded overnight in Bangor until a relief crew arrived the next afternoon.
- The replacement crew departed Maine at 3 p.m. EST on July 9 and landed the flight safely at London Gatwick later that day.
- US Customs and Border Protection officers removed the disruptive pair without filing criminal charges and arranged their expedited removal on separate flights home.