TSB Announces Closure of 36 Branches and 250 Job Cuts in Digital Transition
The UK bank is reducing its physical footprint, citing a significant shift towards online banking among its customers.
- Branch closures and job reductions to span from September to May next year, affecting fraud operations and central operations.
- Trade union Unite challenges the closures, labeling them a 'grave mistake' and calls for reconsideration.
- Despite closures, TSB commits to maintaining a reduced national branch network, integrating more digital solutions.
- New banking 'Pods' and pop-up services to be introduced to aid customers in transition to digital platforms.
- TSB allocates £29 million towards cost-saving and efficiency initiatives amid these strategic changes.