Overview
- The Substance Abuse and Mental Health Services Administration announced that the 988 Lifeline will discontinue its LGBTQ+ youth “Press 3” service on July 17, 2025.
- The specialized hotline launched in 2022 under federal contract and has handled more than 1.3 million calls and texts from LGBTQ+ young people.
- The Trevor Project, which staffed about half of those crisis contacts, said it will continue its own 24/7 support services for queer youth.
- The administration said all callers will still reach skilled, culturally competent counselors through the general 988 line.
- Trevor Project CEO Jaymes Black called the decision devastating, criticized the removal of the “T” from the service name, and urged Congress to restore the specialized hotline option.