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Trump Administration Ends LGBTQ+ ‘Press 3’ Option on 988 Lifeline

Advocates have called on Congress to restore dedicated funding after a pilot grant expired.

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Jim Parsons

Overview

  • The Trump administration directed SAMHSA to discontinue the specialized LGBTQ+ routing on July 17 after the $33 million fiscal 2025 allocation was fully spent.
  • Since its September 2022 launch, about 1.5 million callers used the “Press 3” option to reach counselors trained in LGBTQ+ issues.
  • Critics including Jim Parsons, The Trevor Project CEO Jaymes Black and Senator Tammy Baldwin condemned the shutdown as harmful to a vulnerable community.
  • SAMHSA says general 988 operations continue and all callers will still access culturally competent crisis counselors without the dedicated LGBTQ+ routing.
  • California officials partnered with The Trevor Project to open a state hotline and advocates are urging Congress to authorize new federal funding.