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Tri-State Attorneys General Demand Refunds for Optimum Customers Over MSG Blackouts

Sports fans in New York, New Jersey, and Connecticut have been unable to access MSG Networks since January due to a contract dispute, prompting calls for automatic refunds.

  • A contract dispute between Altice-owned Optimum and MSG Networks has left customers without access to MSG channels since January 1, 2025.
  • MSG Networks broadcasts games for teams like the New York Knicks, Rangers, Islanders, Devils, and Buffalo Sabres, leaving fans unable to watch despite paying for the service.
  • Attorneys general from New York, New Jersey, and Connecticut have demanded that Optimum issue automatic refunds to affected customers, citing fairness concerns.
  • Optimum argues that MSG Networks' demands for mandatory inclusion in cable packages inflate costs for customers who may not watch the channels.
  • Negotiations between the two companies remain unresolved, with both sides blaming each other for the impasse and customers caught in the middle.
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