Overview
- A Tren Maya unit lost propulsion on the Mérida–Cancún route and stopped near Leona Vicario on Wednesday night, leaving passengers confined for about five to seven hours before reaching Cancún in the early hours.
- The operator later confirmed a failure in the train's electric generator as the cause and said specialist teams activated procedures while investigations continue.
- An attempted tow to free the disabled unit failed and left two trains immobilized on the track, forcing emergency agencies to coordinate a transfer operation that authorities say produced no serious injuries.
- Passengers posted videos reporting loss of lights and air conditioning, limited water and food access, and difficulty reaching relatives or getting timely information, with some needing medication during the delay.
- The company says it reimbursed fares, provided economic compensation and arranged ground transport, but critics point to a pattern of prior outages and are calling for clearer protocols, public technical reports and stronger oversight.