Overview

• Sharon Rainford returned on September 21 to JetPark 3 and found her Ford Focus in roughly two feet of floodwater.
• The Met Office had issued a 21-hour yellow warning for heavy rain across Greater Manchester, with risks of transport disruption and flooding.
• Manchester Airport apologized, said the car-park section is not usually prone to flooding, and reported using specialist pumping equipment with staff assisting on site.
• Recovery teams could not access the vehicle until water receded, and Aviva Zero arranged collection after the couple pushed the car to higher ground; the insurer has yet to decide the vehicle’s fate.
• Rainford says she incurred a £140 taxi fare and an £89 parking care fee and reports no reimbursement or formal apology for those costs.