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TransUnion Says 4.46 Million Affected by Third-Party Support App Breach

The credit bureau says core credit files were untouched during an intrusion tied to a third-party support app.

Overview

  • State filings say unauthorized access occurred on July 28 and was discovered July 30, exposing limited personal information.
  • TransUnion has not specified which data elements were accessed and says credit reports and core credit databases were not involved.
  • The company reports the issue was quickly contained and is working with law enforcement and outside cybersecurity firms on a forensic review.
  • Impacted individuals are being offered 24 months of free credit monitoring through myTrueIdentity and fraud assistance from Cyberscout.
  • Independent reporting links the incident to recent Salesforce account data thefts attributed to groups such as ShinyHunters, with some sources saying Social Security numbers were included, a connection TransUnion has not confirmed.