Transport Secretary Criticizes CrossCountry for Poor Service

Louise Haigh demands improvements and enforces a remedial plan following significant train cancellations and a temporary reduced timetable.

CrossCountry has been permitted to implement a three-month reduced timetable to address a backlog in driver training.
The operator's service has faced increased cancellations, leading to passenger dissatisfaction and government scrutiny.
Transport Secretary Louise Haigh has threatened further action if the company fails to improve its performance.
CrossCountry aims to maintain 97% of its normal seating capacity during the reduced timetable period.
The Labour government plans to renationalize passenger rail services as existing private contracts expire.