Overview
- The incident occurred around 5:17 pm at Netaji Bhavan station as a southbound train was entering.
- Metro services were suspended immediately, with operations halted for about 12–13 minutes.
- Partial operations restarted from 5:30 pm in two sections: Dakshineswar to Maidan and Mahanayak Uttam Kumar to Shahid Khudiram.
- Service remains suspended across seven stations between Maidan and Mahanayak Uttam Kumar on both up and down lines.
- The interruption affected evening peak-hour commuters, according to a news agency report citing metro officials.