Overview
- True Sound Live Ltd. said the November 2 event at Great Canadian Casino Resort started as planned with Indian Idol singers and a pre-set Q&A format.
- Attendees posted videos and accounts saying tickets listed a 7:30 p.m. start, the star arrived near 10 p.m., and the night felt like a chat session with brief dance segments.
- The organiser’s statement says a miscommunication by Madhuri Dixit’s management caused the late arrival and cites backstage coordination issues, naming Shreya Gupta.
- Fans continued to call the experience misleading, urged refund requests, and referenced complaints to Consumer Protection Ontario for potential misrepresentation.
- Madhuri Dixit and her representatives had not issued a public response, and the tour is scheduled to move on to New Jersey, Boston, Chicago, Houston, and New York.