Overview
- A child was mistakenly handed to another child’s authorised grandparent at Kids Planet Crosby and was driven away before staff realised the error; the nursery says the toddler was returned safely within minutes.
- The child’s mother, Jody Riley, says she was told the man drove off with her sleeping two‑year‑old for about ten minutes and that staff could not explain how he moved through two security doors and collected her daughter.
- Kids Planet says the collector was known to staff, had passed required vetting, and was an approved collector for a different child, and the provider calls the incident ‘unprecedented.’
- The nursery has introduced supervised working, extra security protocols and policy and training reviews, and has made self‑referrals to Ofsted and the Local Authority Designated Officer as the investigation continues.
- The family has withdrawn the toddler from the setting and the incident highlights how a breach of collection rules can cause lasting trauma for parents and practical strain on work and local childcare availability.