Overview

• Brittney Dzialo and a friend say their request for tickets 'to Nice' was mistaken for Tunis at a Rome airport counter, leading them onto a flight to Tunisia.
• They realized the error in conversation with a fellow passenger but were told by crew they could not deplane because their checked bags were already loaded.
• After landing in Tunis, they spent hours trying to rebook as staff initially demanded payment and said no seats were available that evening.
• A third employee ultimately found a same‑evening departure and, according to Dzialo, asked the captain to hold the aircraft so they could make the gate.
• The travelers later arrived in France and documented the episode on TikTok, drawing widespread coverage and criticism online; the airline is not named and no official response is cited.