Particle.news

Download on the App Store

TikTok Puts Hundreds of UK Moderation Jobs at Risk in AI-Led Restructure

The overhaul concentrates trust-and-safety work in European hubs under new Online Safety Act pressures.

© Shutterstock/Sergei Elagin
Image
Image
An Internet celebrity anchor is live-streamed at the TikTok booth at 2025 ChinaJoy, the global event for the digital entertainment industry, in Shanghai, this month. An estimated 34 million videos are uploaded to TikTok every day

Overview

  • Company confirms a global reorganisation that will reallocate UK trust-and-safety work to Lisbon, Dublin and other European offices, with some tasks moving to third-party providers.
  • TikTok says more than 85% of removals are now triggered by automated tools, which it argues also reduce moderators’ exposure to graphic material.
  • The Communication Workers Union warns the cuts could endanger users and alleges the announcement lands just before a union recognition vote, calling it potential union-busting.
  • The shift follows the Online Safety Act taking effect in July, exposing platforms to penalties of up to £18 million or 10% of global turnover for safety failures.
  • TikTok says displaced staff may receive priority for rehiring subject to criteria, as filings show Europe/UK revenue rose 38% to $6.3bn in 2024 with a narrower operating loss.