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TikTok Cuts U.S. E-Commerce Jobs Amid Restructuring and Regulatory Uncertainty

Layoffs in TikTok's governance and experience team follow performance challenges and extended U.S. divestment deadlines for ByteDance.

Overview

  • TikTok has laid off members of its U.S.-based e-commerce governance and experience team, which oversees marketplace safety and seller compliance for TikTok Shop.
  • The layoffs are part of broader restructuring efforts following underperformance in the e-commerce division and previous cuts to the global trust and safety team earlier this year.
  • Top executive Bob Kang criticized the e-commerce team in February, citing low performance, which led to performance improvement plans and exits prior to the layoffs.
  • The job cuts come shortly after President Trump extended the deadline for ByteDance to divest TikTok's U.S. operations, adding to uncertainty about the company's future in the U.S.
  • The total scale of the layoffs remains unclear, reflecting ongoing challenges as TikTok navigates internal restructuring and external geopolitical pressures.

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