Ticketmaster Under Fire for Poor Handling of King Charles Coronation Concert Tickets

Joe Holmes was unable to claim tickets he won through Ticketmaster's ballot for the King Charles coronation concert.
Ticketmaster claimed tickets were distributed on a first-come, first-served basis and unclaimed tickets were released to previous applicants.
Ticketmaster has faced issues managing major events before, like canceling a Taylor Swift ticket sale.
Fan and researcher Adam Smith criticized Ticketmaster's communication about the tickets.
The Royal Family referred questions about the issue to Ticketmaster.