Overview
- The higher service charge is already applied on listings, including The Weeknd at Estadio GNP Seguros where a 2,221‑peso ticket adds 533 pesos, and it appears on advance sales for 2026 events such as EDC México.
- Ticketmaster says the two‑point increase funds SafeTix dynamic codes, access control, antifraud systems, high‑demand platform capacity and customer support.
- Profeco chief Iván Escalante stated the agency will not intervene in commissions or dynamic pricing, characterizing them as market‑determined.
- Thousands of users criticized the increase across social platforms and called for Profeco action.
- Background reporting notes Ticketmaster and Ocesa, under Live Nation, control a large share of Mexico’s ticketing market and have faced prior consumer complaints and inquiries.