Overview
- General public tickets went on sale Nov. 21 and sold out within minutes, with secondary listings climbing into the high hundreds and, in some cases, near a thousand dollars.
- Olivia Dean criticized Ticketmaster, Live Nation and AEG on Instagram as providing a “disgusting” service and said her team is reviewing resale issues while warning fans about scams.
- Ticketmaster said it will enforce a face-value cap on resale for Dean’s shows on its marketplace and urged other platforms to adopt the same limit, with some inflated listings subsequently removed or restricted.
- The company acknowledged a presale pricing typo that displayed about $753 instead of roughly $53 for some seats and said automatic refunds for the difference were issued.
- Strong demand led to added North American dates, including expanding Madison Square Garden to four shows, as fans reported extremely long virtual queues that raised concerns about bots and scalpers.