'The Bachelor' Producers Confront Show's Racial Issues

Admit failures in protecting first Black Bachelor Matt James and promise more inclusive future.

Executive producers acknowledge the franchise's lack of diversity and past racial controversies.
Matt James' season highlighted failures, including mishandling of contestant Rachael Kirkconnell's past actions.
Producers pledge to cast another Black Bachelor and address diversity shortcomings.
New season of 'The Bachelorette' features Jenn Tran, the first Asian lead.
Commitment to better representation includes hiring diversity consultants and therapists.